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Ministry of Cleaning Customer Reviews
based on 22 Google Reviews
Belinda Cooke
02:05 09 Jan 18
Exceptional Service! Mick was very prompt and arrived right on time. He sprayed heavily stained areas and was very thorough with cleaning. The carpets came up much better than I expected. Very happy with the service!
Thank you so much guys! Happy to recommend to anyone looking for Professional Carpet Cleaning Service!
Nicola Morlay
04:25 09 Nov 17
Mick was very professional and thorough from begin to end. He showed up on time, was friendly, did an amazing job, carpets turned out really nice, very competitive price. I would rate 10/10 and happily recommend to anyone out there looking for professional carpet cleaning at competitive price. I have already given your details to my colleague who will ring you soon for her carpets. Cheers!
Customer Care
03:09 18 Jan 18
Highly recommended!
These guys have been cleaning our offices and other properties for quite sometime now. Cleaners are punctual, cleaning is top notch, customer service is unparalleled.
I'd give 10/10!
Shamim Aslani
00:11 01 Feb 18
Until I am given an apartment re-clean this negative feedback will remain. I'm happy to remove it once I get the result I paid for however after reading negative reviews here, I am not sure that will happen. I paid a premium for a deluxe cleaning service, however the cleaning was not up to standard. Lots of details were missed. I think most reviews here are false (from family and friends), because I have been given a very long list of cleaning items that aren't sufficient. They are really standard items too.
vleung17
10:40 13 Nov 17
Do you want a long delay in the service arriving at your premise? Do you want to pay for cleaning but be stuck at home all day due to slow servicing? Do you want your time to be wasted without any apologies? Then this is the service for you.
Used their service as they said they were available on settlement date (for us, the day before moving) - they told me this so they could lock in the business and by the time I realised their tricks but I had no choice but to wait and use them on the day before the furniture came in. Told me afternoon was available, specified any time after 1pm. Notorious for not confirming a time and shrugging you off with "we will call you 30 min before). This became 6:30pm - which I made sure they confirm. as I lived an hour away from my old rental. I told them to make sure of this as we were waiting for the cleaning to finish so we could go home and prepare for the move. Good riddance, kept pushing me back and ended up rocking up at 9:45pm. Hours of my life wasted because of zero customer service. Same issue with cleaning services - first cleaner arrived 10:30am told me she only did the kitchen and the other guy cleaning the rest of the property would arrive 30 minutes later. At 2pm, the other cleaner arrived and took over. We were stuck at home for 4-5 hours because one man was doing the work of several people. The cleaner also broke the railing of our curtains and was placing dusty curtains directly on my bed which was uncalled for. The matter also being that I paid a decent amount of money but not everything was cleaned. Vents and cupboards were still with cobwebs. No apologies from the owner for late service, communication was there, sure; for the sake of continuous excuses. I am sure if you are lucky and book right in the morning before their employees are worn out, you may not have a 4 hour delay in receiving your services.
What our customers Say…
They got out stains from my carpet which I thought were permanent. Very hard workers with great results. Would hire them again for all my cleaning needs.
Ms. Wendy
I hired Ministry Of Cleaning for End of lease cleaning for the 3 bedroom unit that I vacated. They cleaned it meticulously and I got my bond back. I am happy. Would happily recommend them.
Ms. Katherine
